QuestSoft understands that certain compliance solutions are better
deployed as a service. Compliance EAGLE, QuestSoft’s flagship automated compliance platform, is delivered as a service from an enterprise-grade
SSAE 18 Type 2 SOC 1 audited datacenter, exceeding the stringent standards for
security and operations that Sarbanes-Oxley, HIPAA, Gramm-Leach-Bliley
other regulations require.
SSAE 18 is an attestation standard issued by the American Institute of Certified Public Accountants for Service Organizations that reports on data center controls supporting the services provided to customers, designed to provide reasonable assurance that a given risk will be mitigated or detected in a timely manner to preclude service interruption, financial misstatement, or any other negatively perceived impact.
Our focus on mission-critical security and reliability demands that our servers reside in a data center that provides network security and bandwidth-neutral network connectivity.
Our data center is . . .
- 26 stories; 480,000 (sq. ft.)
- Outside 100-year flood plain
- Seismic Zone 1
- Utility Power Capacity: 4500 (kW)
- UPS Power Capacity: 1450 (kW)
- UPS Redundancy: N-N+1
- Power Density: 80-125 (W/sq. ft.)
- DC Power Capacity: 200 (kW)
- Generator Power Capacity: 3890 (kW)
- Generator Redundancy: N - N+1
- Cooling Redundancy: N+1
- 24 x 365 security staff
- Card key and biometric access control
- Digital video monitoring and recording
- SSAE 18 Type 2 SOC 1 Compliant
We maintain physical, electronic and procedural safeguards that comply with federal standards to secure your non-public personal information. We only grant access to nonpublic, personally identifiable information about our customers to employees of QuestSoft, its affiliates, and third party service providers contracted to assist in the servicing of your accounts. All third party service providers are required to maintain the confidentiality of your information. We will only disclose this information as permitted or compelled to do so by law.
Compliance EAGLE is considered software-as-a-service and is delivered from our SSAE 18 Type II audited datacenter.
Instant Geocoder is typically installed as a desktop application, but may be run as software-as-a-service delivered from our SSAE 18 Type II audited datacenter.
Compliance RELIEF is not a hosted application and no data is automatically shared with QuestSoft. As a result, no SSAE certification is needed nor available.
Desktop VERIFY is not a hosted application and no data is automatically shared with QuestSoft. As a result, no SSAE certification is needed nor available.
Web VERIFY is considered software-as-a-service and is delivered from our SSAE 18 Type II audited datacenter.