Founder and President
Leonard Ryan is the founder and president of QuestSoft Corporation. He has been associated with the mortgage industry for over 30 years and, for the past 23 years, being a major compliance software leader. He is a frequent speaker at mortgage software and regulatory compliance conferences.
Mr. Ryan has been named twice to Mortgage Professional America’s Hot 100 list of Mortgage superstars (2018 & 2016). He also is recognized as an MBA Tech All-Star for his visionary work in the area of mortgage and lending compliance.
His company, QuestSoft, serves over 2,600 banks, credit unions and mortgage lenders and has been recognized as a Top Workplace in Orange County, California for five of the past six years.
Vice President, Training and Support
Carey Aimone manages the support and multi-media training for more than 2,200 QuestSoft customers nationwide. His extensive financial services and training background, forward thinking and attention to detail bring high value to QuestSoft and fuel his team earning continued client loyalty and testimonials on stellar customer service. Carey has served in key roles in the financial services industry since 1981 and with QuestSoft since 2004. Before joining QuestSoft, he held several leadership positions for 13 years at Harland Financial Solutions helping the company grow from 50 employees to over 5,000. He has trained financial institutions in all 50 states on regulatory compliance and lectured nationwide on financial industry new legislation and changing trends.
Carey has authored several important articles on compliance and training methodology and is a member of the American Society of Training and Development.
Sr. Vice President, Business Development
Steve Butler leads business development for QuestSoft’s Compliance EAGLE®, the industry-leading, comprehensive compliance review solution for mortgage lenders of all sizes. His deep lending and mortgage experience are invaluable to clients when consulting and designing the services suite to meet their specific needs.
Butler is a financial industry veteran with more than 30 years of mortgage and financial services industry expertise, including more than 25 years in leading roles with financial institutions.
Vice President, Operations
Julie Ferraro oversees QuestSoft’s operations including billing and payables, payroll, human resources and overall operations for the 4506-T department. Her broad operations skill sets and mortgage lending experience provide the solid foundation for managing smooth, efficient daily operations.
Julie has been involved in the mortgage industry for more than 20 years and with QuestSoft since 2007.
Prior to joining QuestSoft, she served as a senior underwriter and account manager as well as in several processing positions for mortgage companies based in the Orange County, CA area.
Vice President, Compliance
Loretta is Vice President of Compliance for QuestSoft, with responsibility for the company’s fair lending and CRA services.
Loretta is a regulatory compliance and risk management executive with over thirty years of experience in the financial services industry. Her most significant area of focus is fair and responsible lending risk management, including compliance management system and program development, qualitative and quantitative risk assessments, data quality management, process mapping, and staff training. Her knowledge of bank regulations, operations, and technology provide an integrated approach to assisting clients in developing and implementing effective regulatory risk management programs.
Vice President, Compliance Sales
Mr. Robb has close to 30 years of Banking and Regulatory Compliance experience, supporting hundreds of banks, credit unions and mortgage companies by helping them analyze their lending data; identifying areas of risk and focal points for ongoing fair lending analysis; CRA self-assessments and assessment area reviews; HMDA data audits; best practices reviews for fair lending, HMDA, and CRA; business process analysis and recommendations for more efficient data processing; and to prepare for submission.
Prior to joining QuestSoft, Mr. Robb was SVP, Business Development Director at Marquis in Plano, TX. At Wolters Kluwer/PCi Jeff was VP, Manager & Senior Consultant, and before that was SVP & Compliance Officer at Provident Bank in Cincinnati, OH. Mr. Robb has an MBA with a minor in Statistics, is a Certified Regulatory Compliance Manager (CRCM) and has served as a Senior pilot in the USAF.
Sr. Vice President, Product Development & Technology
Bhavin leads QuestSoft’s product development, enhancements, technology infrastructure and data security. He continues to be pivotal in advancing QuestSoft's products and technology to meet customer needs and stay ahead of the ever-changing financial regulations.
Bhavin joined QuestSoft in 2007, enjoying the challenge of developing integrations with more than 40 loan origination systems enabling efficient and effective data exchange and automated, system-to-system communication. Prior to QuestSoft, Bhavin worked as a Software Engineer for Acoustic Home Loans, SmartMedia and Steadfast Engineering. A graduate of the University of Southern California, he has a Bachelor's of Science in Computer Engineering and Computer Science with a minor in Mathematics.